Shipping Policy
At MakeNdecor, we are committed to delivering your furniture safely and on time. Please read our shipping policy carefully to understand how we handle deliveries.
📦 Order Processing
- All orders are processed within 1–3 business days after confirmation.
- For custom or made-to-order furniture, production begins after order confirmation and may take additional time.
⏱️ Delivery Timeline
- Ready Products: 5–10 business days
- Made-to-Order Products: 10–25 business days
- Delivery timelines may vary depending on your location and product availability.
💰 Shipping Charges
- Shipping charges are calculated based on product size, weight, and delivery location.
- Some products may be eligible for free shipping, which will be mentioned on the product page.
📍 Delivery Locations
- We deliver across India.
- Delivery to remote or non-serviceable areas may take longer or incur additional charges.
🚛 Shipping & Delivery Partners
- We work with trusted logistics partners to ensure safe and timely delivery.
- For large furniture items, specialized transport or in-house delivery may be used.
📲 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS or email.
- You can track your shipment status in real-time.
🛠️ Installation & Assembly
- Installation services are available for selected furniture items.
- This may be free or chargeable depending on the product and location.
- Our team will coordinate installation after delivery.
⚠️ Delivery Guidelines
- Please ensure someone is available to receive the order at the delivery address.
- Check the package for any visible damage before accepting the delivery.
❗ Delays in Delivery
- While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Transportation issues
- Unexpected logistical challenges
- In such cases, we will keep you informed.
🔄 Address Changes
- Delivery address can be changed before dispatch.
- Once shipped, changes may not be possible.
📦 Failed Delivery Attempts
- Our delivery partner will attempt re-delivery.
- Additional charges may apply if multiple delivery attempts fail.
🚫 Damaged or Incorrect Products
- If you receive a damaged or incorrect product:
- Inform us within 24 hours of delivery
- Share photos/videos as proof
- We will assist you with replacement or resolution as per our policy.
📞 Support
For any shipping-related queries, feel free to contact our support team:
Email: support@makendecor.com