1. Where do you ship?

We currently ship across India. For special or bulk orders, shipping to specific locations can be arranged upon request.

2. How long does delivery take?

Delivery timelines depend on the product and location:

• Ready products: 5–10 business days
• Made-to-order furniture: 10–25 business days

You will be informed about the estimated delivery time at the time of order confirmation.

3. What are the shipping charges?

• Shipping charges vary based on product size, weight, and delivery location.
• Some products may include free shipping, which will be clearly mentioned on the product page.

4. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS/email. You can use it to track your shipment in real-time.

5. Do you provide installation services?

Yes, for selected products like beds, wardrobes, and large furniture:

• Installation will be arranged after delivery
• It may be free or chargeable depending on your location

6. What if my product is delayed?

We strive to deliver on time, but delays may occur due to logistics or unforeseen circumstances. Our team will keep you updated and ensure quick resolution.

7. What should I check at the time of delivery?

Please ensure:

• Packaging is intact
• Product matches your order
• No visible damage

If any issue is found, report it immediately with photos/videos.

8. Do you offer express delivery?

Express delivery may be available for select products and locations. Please contact our support team before placing your order.

9. Can I change my delivery address after placing the order?

Yes, address changes are allowed before dispatch. Once shipped, changes may not be possible.

10. What happens if I miss the delivery?

Our delivery partner will attempt re-delivery. If unsuccessful, additional charges may apply for re-shipment.

11. Is assembly required for furniture?

Some furniture items may require basic assembly. Clear instructions or professional assistance will be provided where applicable.

12. Do you deliver to remote areas?

We try to cover maximum locations. However, delivery to remote or non-serviceable areas may take longer or require additional charges.

13. What if I receive a damaged product?

If your product arrives damaged:

• Notify us within 24 hours
• Share images/videos as proof
• We will arrange replacement or support as per policy